TotalApp Docs

Outcome Learning

Compare predictions with results, find patterns, and test proposed rules before an administrator approves them.

Outcome learning

Outcome Learning closes the loop. Enterprise Mind compares what it expected with what actually happened, per action class and module, and looks for repeated patterns in the difference.

Without this step a suggestion engine only repeats itself. With it, every closed task, won deal or passed check becomes evidence about whether earlier suggestions were right, and that evidence decides which suggestions stay, which change, and which autonomy levels are earned or lost.

Nothing on this screen changes behaviour by itself. It reports, it proposes, and an administrator decides.

Predictions that are never checked against results drift quietly. Closing the loop is what keeps suggestions honest: each outcome either confirms the engine or shows where it was wrong.

app.totalapp.app/enterprise-mind/outcomes
Predicted vs. actuallast 12 weeks
Acceptance
78%
Mean error
−12%
Rules validated
14
Late-room risk▬ actual  ╌ predicted
W1W6W12
Pattern foundNEEDS ADMIN OK
Fridays with 4+ checkouts run late unless a cleaner is added. Promote to a rule?
MeasureMeaning
AcceptanceShare of suggestions approved without changes over the period.
Mean errorHow far predictions were from results. Negative means the engine was too cautious.
Rules validatedPatterns an administrator approved as a rule.

From pattern to rule

Pattern found
→
Checked on past cases
→
Proposed to admin
→
Approved or dismissed

A proposed rule shows the cases it was built from and what it would have changed. Dismissed proposals are kept so the same pattern is not proposed again unchanged.

Related pages: Autonomy & Approvals · Governance, Privacy & Voice

Testing a proposed change before it goes live

When Enterprise Mind finds a pattern worth acting on, it does not apply it. A proposed rule or changed method goes through its own checks first.

Pattern found
→
Replayed on past cases
→
Run silently alongside
→
Admin approves
→
Goes live
CheckWhat it answers
Replay on past casesWould the change have helped or hurt in cases we already know the result of?
Silent runFor a set period the new method runs next to the old one without changing anything, so the two can be compared on live work.
Admin approvalA person reviews the comparison and decides. A dismissed proposal is remembered.

Nothing promotes itself

A method, a rule or an autonomy level never goes live without its own evaluation and an administrator's approval.