Subscription Management

View your current plan, manage billing details, and upgrade or downgrade your TotalApp subscription at any time.

Your Current Plan

Access your subscription details by navigating to Settings → Billing or clicking your avatar in the top-right corner and selecting Subscription. Your active plan, renewal date and usage summary are displayed on the overview card.

Plan Details

View your plan name, billing cycle (monthly or annual), next renewal date and the features included in your current tier.

Team Members

See how many workspace members are active on your account and what the limit is for your current plan. Upgrade to add more seats.

Usage Summary

Monitor storage consumption, AI generation credits and API call usage against your plan limits for the current billing period.

Invoices & Receipts

Download PDF invoices for all past payments. Useful for accounting and expense reporting in your organisation.

Upgrading or Downgrading

To change your plan, go to Settings → Billing → Change Plan. A side-by-side comparison of all available plans is shown so you can choose the tier that best fits your needs.

Upgrade: Takes effect immediately; you are charged a prorated amount for the remainder of the current billing cycle
Downgrade: Scheduled for the next billing cycle; you retain your current features until renewal
Annual billing: Switch from monthly to annual at any time to receive a discount — the difference is credited to your account
Enterprise: Contact the sales team for custom pricing, volume licensing and dedicated support options

Downgrade Checklist

Before downgrading, confirm that your data and member count fall within the lower plan's limits. Data that exceeds the new tier's storage limit will become read-only until you remove files or upgrade again.

Billing Tips

Annual plans offer up to 20 % savings compared to monthly billing
Invoices are emailed automatically on each renewal — check your spam folder if you do not receive them
Update your payment method in Settings → Billing → Payment Method before your renewal date to avoid service interruption

Pricing Overview · Plan Comparison · Billing & Invoices · Upgrade & Downgrade

Frequently Asked Questions

If I upgrade mid-cycle, when am I charged and how much?

Upgrades take effect immediately so you get access to the higher tier's features right away. You are charged a prorated amount for the remainder of the current billing cycle — TotalApp calculates the difference between your old and new plan based on the number of days left before your next renewal date, so you never pay the full price twice for the same period.

What happens to my data if I downgrade to a plan with a lower member or storage limit?

Downgrades are scheduled for your next billing cycle, so you keep your current plan's features until renewal. If your existing member count or stored data exceeds the lower plan's limits at that point, any data beyond the limit becomes read-only (viewable but not editable) until you either remove enough members/files to fit within the new tier or upgrade again. We recommend checking the Downgrade Checklist in Settings → Billing before confirming.

Can I switch from monthly to annual billing without losing my current discount period?

Yes. You can switch from monthly to annual billing at any time from Settings → Billing → Change Plan. Any unused portion of your current monthly cycle is credited to your account and applied toward the new annual invoice, so you never lose money in the transition — and annual billing itself saves up to 20% compared to paying monthly.

Where can I find past invoices, and will I be notified before my card is charged again?

All past invoices are available as downloadable PDFs under Settings → Billing → Invoices & Receipts, which is useful for accounting and expense reporting. TotalApp automatically emails a copy of each invoice on renewal — check your spam folder if you don't see it. To avoid a failed renewal or service interruption, update your payment method in Settings → Billing → Payment Method before your next renewal date.