UTS Compliance Agent

UTS Compliance Agent handles Ministry of Health Product Tracking System reporting, QR/barcode tracking, and optical/medical device stock reconciliation.

What Is the UTS Compliance Agent?

UTS Compliance Agent is the specialist behind the traceability screens for optical and medical device records — it prepares Ministry of Health Product Tracking System (UTS) reports, follows QR and barcode records and reconciles device stock against what was reported.

UTS Reporting — Reports prepared with the required fields already filled
QR & Barcode — Every item followed by its code
Stock Reconciliation — Stock that agrees with what was reported

In one sentence

UTS reports, code tracking and stock reconciliation — one specialist behind the traceability screens for optical and medical devices.

How the Agent Builds Its Context

Every screen in Healthcare follows the same two-step approach, and UTS Compliance Agent always provides the second step:

Step 1 — Find the relevant records → Step 2 — UTS Compliance Agent reasons over them

Step	What it does
Step 1	Searches the tenant's own live records for the ones relevant to the item being reviewed, entirely on the user's own device.
Step 2	Takes the most relevant matches and reasons over them the way a specialist in that field would, producing the structured finding the screen displays.

The candidate pool is always the tenant's own records

UTS Compliance Agent works with the records already on file for the tenant rather than an external archive, so every finding can be traced back to something the team can open and verify.

What UTS Compliance Agent Checks

Each area below is backed by its own dedicated reasoning, grounded in the same kind of records a specialist reviews every day:

Area	Check	What it looks at
UTS Reporting	Receipt reports	from delivery records
	Sale and return	linked to the original item
	Required fields	checked before sending
	Deadline watch	reporting windows tracked
QR & Barcode	Code reading	QR and barcode records
	Registry match	products tied to UTS numbers
	Duplicates	the same code seen twice
	Chain of custody	receipt to sale, step by step
Stock Reconciliation	Shelf vs. registry	differences listed per item
	Unreported movements	stock moved without a report
	Expiry and recalls	flagged by lot
	Responsible hand-back	findings go to the owner

Where UTS Compliance Agent Fits

UTS Compliance Agent has no ledger of its own — every record lives in the add-on's own tenant-scoped store. Its job is strictly the reasoning step: given the context a screen already assembled, produce a structured judgment and hand it back to the person responsible for that record.

A reasoning layer, not a data layer

UTS Compliance Agent never reads or writes stored records directly — it receives the context the calling screen assembled, reasons over it and returns a result. Saving that result and any follow-up action remain the screen's responsibility, and every finding is handed back to a person rather than acted on automatically.

Frequently Asked Questions

Is UTS Compliance Agent specific to Healthcare?

Today, yes — its capabilities exist to serve the Healthcare screens. The same two-step pattern is used by Patent Agent, Customs Agent and Compliance Agent in other parts of TotalApp.

Does UTS Compliance Agent make final decisions on its own?

No. It returns findings — a flag, a discrepancy, a recommendation — and hands them back to the person responsible. Nothing is filed, paid, approved or sent automatically.

What happens if the agent finds no relevant records?

It says so instead of guessing. The finding is returned with a note that no supporting records were found, so the reviewer knows to check manually.

Where can I see UTS Compliance Agent in action?

On the UTS Compliance Agent product page, which walks through a typical session, or directly in the app on the Healthcare screens.