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RevOps — Domain Roles & Capabilities

Seeded RevOps roles, their capabilities, and staff assignment.

Seeded Roles

Opening the RevOps Roles screen against an empty store seeds 5 role templates — from the RevOps Manager down to the front-line Sales Representative.

RoleDescriptionApprover
RevOps ManagerFull authority over analytics, pipeline settings and pricingYes
Sales Ops SpecialistConfigures pipeline stages, deal stages and rep quotas
Revenue AnalystRead-only forecasts, commission reports and dashboards
Sales RepresentativeFront-line rep — works deals, logs activities, creates quotes
Deal Desk ManagerApproves special discounts, price overrides and termsYes

Role → Capability Matrix

CapabilityManagerSales OpsAnalystSales RepDeal Desk
revops:pipeline:view
revops:pipeline:manage
revops:pricing:override
revops:commissions:calculate
revops:analytics:read
revops:deals:create
revops:deals:read_assigned
revops:deals:update_stage
revops:activities:log
revops:quotes:create
rev:deal:approve_discount

Assigning roles to staff

Roles are assigned on the RevOps Team governance screen. A person may carry a RevOps role alongside roles in other add-ons via multi-hat assignment.

Sales Ops vs Sales Rep

Sales Ops Specialist configures pipelines, targets and commission rules; Sales Representative works inside them — creating deals, logging activities and building quotes all day.

Frequently Asked Questions

Are the seeded roles editable?
Yes — they are templates. A RevOps role builder sees only REVOPS + GLOBAL capabilities.
Which roles are approvers?
RevOps Manager and Deal Desk Manager hold approver capabilities (pricing override, discount approval, commission rules).
Can a Sales Representative approve a discount?
No — discount/price approval needs approver capabilities held by Deal Desk Manager / RevOps Manager.
Who assigns RevOps roles?
Tenant admins and staff-managers, from the RevOps Team screen under Administration & Access.