TotalApp Docs

Notifications

Stay informed about activity in your workspace by configuring notification channels and choosing exactly which events trigger an alert.

Notification Channels

TotalApp delivers notifications through several channels. Open Settings → Notifications to enable or disable each channel and adjust your delivery preferences.

In-App Notifications

A badge appears on the bell icon in the header whenever there is new activity. Click the bell to view a chronological list of recent events without leaving the screen you are on.

Email Notifications

Critical events such as team member invitations, payment receipts and security alerts are delivered to your account email address. Adjust digest frequency in Settings.

Browser / Push Notifications

Grant browser notification permission to receive push alerts even when TotalApp is not the active tab. Useful for time-sensitive events like task deadlines and approvals.

Workflow Completion Alerts

Automated workflows and AI generation tasks fire a completion notification when they finish. Toggle these independently of other notification types in the Notifications settings tab.

Notification Types

Each notification category can be toggled on or off individually. Navigate to Settings → Notifications and use the toggle controls for the categories listed below.

  • Task & Project updates: Assignment, status changes, comments and due-date reminders
  • Team collaboration: New member joins, mention alerts and shared document activity
  • AI & Automation: Workflow execution results, AI assistant completions and error alerts
  • Billing & Account: Payment confirmations, invoice availability and plan-limit warnings
  • Security: New login from an unknown device, password changes and invite acceptances

Reducing Notification Noise

If you receive too many alerts, disable in-app notifications for lower-priority categories while keeping email on for billing and security. Use Do Not Disturb hours (Settings → Notifications → Schedule) to silence alerts outside of working hours.

Frequently Asked Questions

Why am I not receiving email notifications for task assignments?
Email notifications are only sent for the categories you have enabled in Settings → Notifications. Check that "Task & Project updates" is toggled on for the Email channel specifically — in-app and email delivery are controlled by separate toggles per category, so a category can be active in-app while still muted for email.
How do I stop getting browser push notifications without disabling in-app alerts?
Browser/push notifications are gated by a separate OS-level permission plus the toggle in Settings → Notifications. Revoke notification permission for the site in your browser's site settings, or simply turn off "Browser / Push Notifications" in TotalApp — this leaves the in-app bell icon and email channels untouched.
What happens to notifications while Do Not Disturb hours are active?
During the Do Not Disturb window configured in Settings → Notifications → Schedule, alerts are suppressed from interrupting you (no push/desktop pop-ups) but are still recorded and appear in the bell icon's activity list once you open it. Security-related alerts are never suppressed, since they require timely attention.
Can I get notified only for workflows I created, not every workflow in the workspace?
Workflow Completion Alerts fire for automations and AI generation tasks you triggered or are explicitly a collaborator on — not for every workflow across the tenant. If you are seeing alerts for workflows you don't own, check whether you were added as a watcher or assignee on that automation.