Work Orders

Overview

The Work Orders screen is the primary control surface for all manufacturing operations. Every production job starts and ends here — from initial planning through material reservation, active production, and final completion. Work orders enforce a strict one-way lifecycle so that status transitions are always intentional and auditable.

Every work order is linked to a real product record in Manufactured Products by a unique SKU-backed productId — never a free-text name. This keeps a work order from ever being created against a product that doesn't exist (or no longer exists) in the catalog.

Quick Start

1. Switch to Manufacturing Mode via the mode badge in the top header.
2. Verify at least one Active BOM exists in the Bill of Materials screen for the product you want to produce, and at least one Production Line is configured.
3. Open Work Orders in the sidebar and click Create Work Order.
4. Fill in the product name, quantity, priority, scheduled dates, select the production line from the dropdown, and optionally select the BOM and assign operators. Click Create WO.
5. The new order appears in Pending status. Click the unlock icon to release it — this reserves raw materials.
6. When production begins, click the play icon to transition to In Progress.
7. Once finished, click the checkmark icon to open the Complete dialog. Enter the actual completed quantity and confirm.

Work Order Lifecycle

Work orders follow a one-way state machine. Action buttons that are not valid for the current status are automatically hidden from the row. This prevents accidental status skips.

Any order in Pending, Released, or In Progress can be moved to Cancelled — completed orders cannot be cancelled or modified.

Creating a Work Order

1. Click Create Work Order in the top-right action bar.
2. Select the Product from the dropdown (required — the Save button stays disabled until a product is selected). The list is populated from the Manufactured Products catalog, shown as "Name (SKU)".
3. Set the Quantity — the number of finished units to produce.
4. Choose a Priority: High, Medium, or Low. High-priority orders sort to the top of the WO Queue tab in Production Scheduling.
5. Set the Scheduled Start and Scheduled End dates. These populate the Gantt chart in Production Scheduling.
6. Select the target Production Line from the dropdown. Available lines are loaded dynamically from the manufacturing configuration — only configured lines appear.
7. Optionally select a Bill of Materials from the dropdown. Only Active BOMs are listed — Draft and Obsolete BOMs are excluded from this dropdown.
8. Optionally check one or more operators in the Assign Operators section. The operator list is drawn live from the employee roster in the HR module.
9. Add optional Notes — customer references, special handling requirements, or quality notes.
10. Click Create WO. The order is created in Pending status and appears at the top of the table.

Completing a Work Order

When an In Progress work order reaches the end of production, click the checkmark icon in its row. A Complete Work Order dialog opens.

• Planned Quantity — the original target quantity, shown read-only for reference.
• Completed Quantity — editable field; enter the actual number of units produced. Defaults to the planned quantity. The Mark Complete button stays disabled if this field is empty.

After confirming, the order moves to Completed status, the actual end time is recorded, and the completed quantity is stored for downstream reporting in the OEE Dashboard and Production Counters.

Work Order Detail View

Click the eye icon on any row to open the full detail modal. The modal has three tabs, each covering a different dimension of the work order.

Tab 1 — Materials / BOM

Lists every component in the BOM with three quantity columns and a status badge:

• Required — total quantity needed for the work order target, including scrap rate inflation.
• Reserved — quantity already reserved in the warehouse for this order.
• Issued — quantity physically issued to the production floor so far.
• Status badge — Complete (all issued), Partial (some issued), or Pending (nothing issued yet).

Tab 2 — Operations

Shows the routing sequence — the ordered list of manufacturing steps this product requires. Each row shows:

• Step number — the sequence order (1, 2, 3, …).
• Operation name — e.g. "Stamping", "Assembly", "QC Inspection".
• Workstation — the machine or area assigned to this step.
• Planned duration — expected run time in minutes.
• Status — Pending / In Progress / Done.

Tab 3 — Labor & Notes

Shows the operators assigned to this work order (selected at creation time from the employee roster), any linked sales order number for traceability, and the free-text notes entered at creation. Notes are editable at any lifecycle stage from this tab.

Filtering, Search & Export

The Work Orders screen provides three complementary ways to narrow the visible list:

• Status pill bar — one-click filter for All, Pending, Released, In Progress, Completed, or Cancelled. The count badge on each pill shows how many orders are in that state.
• Priority dropdown — filter by High, Medium, or Low. Combine with the status filter to find, for example, all High-priority Released orders waiting to start.
• Search box — matches against both the work order number (e.g. WO-2025-0001) and the product name. The search is case-insensitive and updates live as you type.

Use the Refresh button in the toolbar to reload the latest data from the server without a full page reload. This is useful when another user on a different machine has updated an order.

Language Support

Work Orders is fully localised in English and Turkish. All of the following adapt automatically when you change the language in Settings → General → Language:

• All button labels (Create WO, Mark Complete, Export, Refresh, Cancel, etc.)
• Status badge text (Pending, Released, In Progress, Completed, Cancelled)
• Table column headers (WO Number, Product, Quantity, Status, Priority, Sched. Start, Sched. End, Line, Actions)
• Form field labels, placeholders, and section titles in both the Create and Detail modals
• Tab labels in the detail view (Materials / BOM, Operations, Labor & Notes)
• Filter pill labels and the priority dropdown options
• Date formatting — dates appear in the locale-appropriate short format (e.g. Jun 1, 2025 in English, 1 Haz 2025 in Turkish)
• Export filename and CSV column headers

Multi-Select & List Style

The work orders table has a checkbox column: a "select all" checkbox in the header, and a per-row checkbox in each line. Once at least one row is selected, a selected-count bar appears above the table with a ✕ Clear button to deselect everything at once.

Settings & Customisation

AI Assistant

A collapsible AI Assistant panel lives on the right edge of the screen. Click the tab (Sparkles icon) to open it, or the ✕ in its header to close it. The panel keeps its own chat history, and offers a new chat button to start a fresh conversation, a fullscreen toggle for a larger reading area, and an Attach Knowledge option to ground its answers in your My Knowledge library — your own sources, or anything a colleague has shared tenant-wide.

Ask it about work order status breakdowns (how many are Pending, Released, In Progress, Completed, or Cancelled), schedule risk (which orders are at risk of missing their scheduled end date), throughput optimisation (suggestions for improving production throughput), and priority triage (which high-priority orders need attention right now).

Opening the panel does not cover the work orders table. The main content area shrinks to make room on the right edge of the screen, so the table remains visible (at a narrower width) while you continue chatting with the assistant. Closing the panel smoothly restores the table to full width.

Frequently Asked Questions