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Reliability Dashboard

Monitor key reliability KPIs — MTBF, MTTR, and Availability — computed from your live asset and work order data to identify failure trends and improve maintenance strategy.

Overview

The Reliability Dashboard is a read-only analytics screen that aggregates data from the Asset Registry and Work Orders to surface equipment reliability metrics. It requires no manual data entry — all figures are computed automatically from your existing maintenance records each time the screen is loaded.

Computed from Live Data

All metrics are derived on the fly from your asset and work order records. There is no separate data store for reliability data. The more complete your work order history, the more accurate the metrics.

📈 MTBF

Mean Time Between Failures — average operating time between corrective work orders per asset. Higher is better.

🔧 MTTR

Mean Time To Repair — average hours spent on corrective work orders. Lower means faster repairs.

⚡ Availability %

Calculated as MTBF / (MTBF + MTTR) × 100. Represents the percentage of time equipment is operational.

🏭 Asset Breakdown

Assets grouped by criticality (Critical / High / Medium / Low) with per-asset failure count and health score trends.

AI Assistant

A chat panel on the right edge reads the fleet-wide MTBF/MTTR/Availability KPIs plus the worst-MTBF and highest-MTTR asset rankings to generate executive summaries, root-cause explanations, and quantified recommendations — it explains the numbers already on screen rather than editing any assets or work orders.

Key Metrics Explained

MTBF — Mean Time Between Failures

MTBF measures how long an asset operates on average before requiring a corrective repair. It is computed per asset from the time gaps between consecutive corrective work orders. The fleet-wide MTBF is the average across all assets that have at least two corrective work orders.

Formula: Total operating time ÷ number of failures. Where operating time is approximated from the date range of work orders for that asset.

A rising MTBF means your preventive maintenance program is working. A falling MTBF signals an asset under increasing stress.

MTTR — Mean Time To Repair

MTTR is the average labour time per corrective repair, derived from the Estimated Hours field on Corrective work orders that are in Completed status.

Formula: Sum of estimated hours on completed corrective WOs ÷ count of completed corrective WOs.

A low MTTR means your team responds and resolves faults quickly. A high MTTR may indicate skill gaps, spare parts unavailability, or poor fault diagnosis procedures.

Availability %

Availability expresses what fraction of planned operating time an asset is actually available for production.

Formula: MTBF ÷ (MTBF + MTTR) × 100

An asset with MTBF = 240h and MTTR = 8h has Availability = 240 / (240 + 8) × 100 = 96.8%. World-class availability targets are typically 95%+.

Metric Source data What improves it
MTBF Corrective work order dates Consistent preventive maintenance, replacing wear-prone parts proactively
MTTR Estimated Hours on completed corrective WOs Spare parts stocked on-site, skilled technicians, clear repair procedures
Availability % Derived from MTBF + MTTR Increasing MTBF and/or decreasing MTTR simultaneously

Dashboard Layout

The Reliability Dashboard is organised into three rows of information:

Row 1 — Fleet KPI Tiles

Four summary tiles across the top of the screen showing the fleet-wide values for MTBF (hours), MTTR (hours), Availability (%), and total open corrective work orders.

Row 2 — Asset Criticality Breakdown

Assets grouped into four criticality bands (Critical, High, Medium, Low) with a count in each. This comes directly from the criticality field on the Asset Registry.

Row 3 — Per-Asset Reliability Table

A sortable table showing each asset with its individual MTBF, MTTR, Availability %, failure count (number of corrective work orders), and current health score from the Asset Registry. Sort any column to find the worst-performing assets.

Focus on Low Availability Assets

Sort the per-asset table by Availability % ascending to immediately identify your most problematic assets. These are candidates for root cause analysis, design improvements, or replacement.

Data Requirements for Accurate Metrics

The dashboard metrics are only as accurate as the underlying data. For reliable numbers:

  • All corrective repairs must be logged as Work Orders with type set to Corrective.
  • Work orders must be moved to Completed status when the repair is finished — open work orders are excluded from MTTR calculation.
  • The Estimated Hours field on each work order must be filled in accurately — it is used directly in MTTR.
  • Assets must be registered in the Asset Registry before their work orders contribute to per-asset metrics.

New Installations

If you have fewer than 2 corrective work orders for an asset, MTBF cannot be calculated and the asset is excluded from the fleet-wide average. Allow 2–3 months of normal operation before treating the metrics as statistically significant.

Work Order Completion Rate

A secondary KPI shown on the dashboard is the Work Order Completion Rate: the percentage of all work orders (across all types) that are in Completed status. This measures your team's throughput and backlog health.

A completion rate below 70% usually indicates an understaffed maintenance team or an excessive volume of open work orders accumulating in the Open column without being processed.

AI Assistant

Click the vertical AI Assistant tab on the right edge of the screen (or the Sparkles toggle) to open a chat panel over the dashboard. Because the Reliability Dashboard is a chart/KPI screen rather than a record list, the assistant is scoped to dashboard-style capabilities only — it narrates and explains the aggregate numbers already rendered on screen, it does not edit any assets or work orders:

  • Executive summary — a plain-language readout of the plant's current reliability standing, calling out the best and worst performing assets by name (e.g. "Average MTBF is 575h, above target, but CNC Machine A1 is the weakest at 397h").
  • Root cause & anomaly detection — when MTBF has dropped or MTTR has spiked for a specific asset, the assistant explains which asset is driving the plant-wide trend and by how much.
  • Recommendations — turns an observed weak spot into a concrete, quantified suggestion (e.g. shortening a preventive maintenance interval for a specific asset), grounded in the actual numbers shown on the dashboard.

Every reply can be saved with the Save as Report button, which stores it in My Reports under a title derived from your question and the current month/year. The panel respects the currently applied date range and criticality filter, and the Writer Engine selected in Settings → Agentic (Local CLI, Hosted API, Local LLM, or Ollama) — Ollama and other local/in-browser engines run entirely on your own machine and never proxy through the server.

FAQ

Why is my MTBF showing "N/A" for some assets?
MTBF requires at least two completed corrective work orders for the same asset to compute a meaningful time-between-failures figure. Assets with zero or one corrective work order show "N/A" until sufficient data exists.
Does the dashboard refresh automatically?
The metrics are computed fresh each time the screen is opened. Use the Refresh button in the header to reload from the server without navigating away. There is no automatic polling — data is static until you refresh.
Are Emergency work orders included in MTTR?
Yes. Emergency work orders of any type contribute to MTTR when they are in Completed status with Estimated Hours filled in. Emergency repairs tend to have higher labour hours and may inflate MTTR — this is intentional, as emergency repairs represent the most costly failure mode.
Can I export the reliability data?
The Export button in the header downloads the computed metrics as a JSON snapshot. This includes the per-asset table and fleet-wide KPIs as they appeared at the time of export. For historical tracking, export at a regular cadence (e.g. monthly) and store the files externally.
How does the asset health score relate to MTBF?
The health score in the Asset Registry is a manually maintained 0–100 field updated by technicians after each maintenance visit. MTBF is a computed figure derived from work order history. The two metrics are complementary: MTBF tells you the historical failure rate, while health score reflects the current condition judgment of the technician who serviced the asset most recently.
Can the AI Assistant edit assets or work orders?
No. The Reliability Dashboard is a chart/KPI screen, so its AI Assistant is scoped to explaining the aggregate numbers already shown — executive summaries, root-cause analysis for MTBF/MTTR anomalies, and quantified recommendations. It never edits, creates, or deletes assets or work orders. Row-level editing assistants exist on list/table screens (e.g. Spare Parts, Work Orders) instead.