Engineering & Maintenance
How TotalApp keeps every piece of equipment, every fault ticket and every statutory inspection on track — with the right amount of intelligence in the right place.
How this group of screens works
The Engineering & Maintenance group brings together the three screens that keep a hotel's physical plant running safely and on schedule: Asset & Equipment Registry, Work Order & Dispatch Center, and Preventive Maintenance Scheduler.
Across these three screens, TotalApp applies the same principle as the rest of the Hospitality add-on: a background smart-search check runs only where it is actually needed — against OEM manuals, warranty terms and regulatory/statutory codes. Where speed matters more than document lookups — a live fault report that needs a technician right now — the screen runs directly on the live operational store instead, with an AI layer reading what's happening in real time rather than searching documents.
At a glance
- Asset & Equipment Registry — background OEM manual & warranty check, plus AI synthesis
- Work Order & Dispatch Center — live operational store and AI synthesis only, no background document check
- Preventive Maintenance Scheduler — background regulatory & safety-code check, plus AI synthesis
1. Asset & Equipment Registry
Akıllı Ekipman & Garanti Rehberi Altyapısı
Tesis bünyesindeki iklimlendirme (HVAC), mutfak ekipmanları, jeneratör ve asansör gibi kritik cihazların OEM el kitapları, garanti şartnameleri ve teknik bakım standartları arka planda anlamsal olarak taranır. Sistem, cihaz arıza geçmişi ve garanti metinlerini eşleştirerek kullanıcıya yetkili servis ve yedek parça uyumluluk risklerini anında sunar.
Why this screen runs a background OEM manual check
Critical equipment across the facility — HVAC systems, kitchen equipment, generators, elevators — each comes with its own OEM manual, warranty terms and technical maintenance standard. A background scan cross-references a device's fault history against that manual and warranty text, so authorized-service and spare-parts-compatibility risks surface immediately instead of after a costly mistake.
2. Work Order & Dispatch Center
Canlı Arıza & İş Emri Yönetim Altyapısı
Konuk odalarından, restoranlardan veya ortak alanlardan gelen anlık arıza bildirimlerinin (klima arızası, su sızıntısı vb.) sıfır gecikmeyle teknik personele atandığı canlı operasyon merkezidir. Yüksek hız gerektirdiği için veriler doğrudan canlı veritabanı üzerinden işlenir; yapay zeka motoru teknisyen yük dağılımını ve oda satılabilirliğini (Out of Order riskini) canlı analiz eder.
Why this screen has no background document check
Instant fault reports from guest rooms, restaurants or shared spaces (an AC failure, a water leak) need to reach a technician with zero delay. Because live dispatch speed comes first, data is processed directly from the live database rather than pausing for a document lookup. Instead of scanning manuals, the AI layer reads technician workload distribution and room out-of-order risk in real time.
3. Preventive Maintenance Scheduler
Yasal Uyum ve Önleyici Bakım Altyapısı
Yangın güvenliği sistemleri, asansör sertifikasyonları ve su kalitesi (lejyonella) kontrolleri gibi yasal zorunluluk taşıyan periyodik bakımların takvimlenmesi, belediye yapı yönetmeliklerini, istatuya bağlı denetim döngülerini ve sağlık bakanlığı su güvenliği zorunluluklarını arka planda anlamsal olarak tarar. Sistem, mevsimsel bakım boşluklarını ve yüklenici sözleşme uyumunu tespit ederek, misafir etkisini en aza indirecek düşük doluluklu tarihleri önerir.
Why this screen runs a background regulatory check
Statutory maintenance — fire safety systems, elevator certifications, water quality/legionella checks — carries legal deadlines set by municipal building codes, statutory inspection cycles and health department water-safety mandates. A background scan against that regulatory context catches seasonal maintenance gaps and vendor contract compliance issues before an inspection is missed, and recommends a low-occupancy window to schedule the work with minimal guest impact.
Screen reference
| Screen | Path in the app | Background document check |
|---|---|---|
| Asset & Equipment Registry | /hospitality/engineering/assets | Yes — OEM manuals & warranty terms |
| Work Order & Dispatch Center | /hospitality/engineering/work-orders | No — live operational data only |
| Preventive Maintenance Scheduler | /hospitality/engineering/preventive | Yes — regulatory & statutory codes |