TotalApp Docs

Healthcare — Screen Workflows

End-to-end flows across the Healthcare add-on screens.

Onboard the Healthcare team

Admin activates healthcare
Open Roles (seed templates)
Open Clinical Staff
Assign roles to staff

Day-to-day flow

Register patient
Schedule appointment
Record vitals
Issue prescription (Physician)
Submit claim (Billing)

Who can do what

StepRequired capabilityTypical role
Access EHRhealth:ehr:read_writeAttending Physician
Schedule appointmenthealth:appointment:scheduleMedical Registrar
Record vitalshealth:vitals:entryHead Nurse
Issue a prescriptionhealth:prescription:issueAttending Physician
Submit a claimhealth:claims:submitMedical Billing Specialist

Frequently Asked Questions

What gates each step?
Each action needs its specific capability; users without it are blocked even inside the add-on.
Do these flows require the package?
Yes — every Healthcare screen is guarded by tenant entitlement plus a Healthcare role.
Where do I set up the master data used here?
On the Operational Setup screens.
Can roles be customized?
Yes — define custom Healthcare roles from the Roles screen (only HEALTHCARE + GLOBAL capabilities).