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Freight & Carrier Operations
The three working screens the Logistics Coordinator uses to compare freight rates, track shipments worldwide, and manage carrier relationships.
What this group does
Freight & Carrier Operations is where the Logistics Coordinator plans and monitors the physical movement of goods once a declaration is in motion: comparing freight rate quotes, tracking each shipment's transit milestones, and keeping a directory of carrier and forwarder performance.
Freight Rate Benchmark
→
Global Shipment Tracking
→
Carrier & Forwarder Hub
1. Freight Rate Benchmark
Purpose: Compare freight rate quotes across carriers and trade lanes.
Gives the Logistics Coordinator a side-by-side view of what different carriers are quoting for the same lane, so the cheapest reliable option is easy to spot before booking.
2. Global Shipment Tracking
Purpose: Track in-transit shipments worldwide with milestone-level visibility.
Follows every in-transit shipment from departure to arrival, milestone by milestone, so a delay or a missed connection surfaces early instead of at the destination dock.
3. Carrier & Forwarder Hub
Purpose: Directory and performance hub for ocean/air carriers and freight forwarders.
Keeps a working directory of the carriers and forwarders the organization uses, along with their track record, so future bookings can be steered toward the partners who deliver reliably.
Who can do what
| Step | Typical role |
|---|---|
| Compare freight rates across carriers | Logistics Coordinator |
| Track a shipment's transit milestones | Logistics Coordinator |
| Add or update a carrier/forwarder record | Logistics Coordinator |
| View freight and carrier data | Customs Manager |
Frequently Asked Questions
Is this group tied to a specific declaration?
No — freight and carrier data is tracked at the shipment and lane level, independently of any single declaration, so the same carrier directory and rate benchmark serve every shipment.
Who can see these screens?
Anyone holding a Customs role can view them; adding or editing carrier and rate records is typically done by the Logistics Coordinator — see Roles & Capabilities.