Ecommerce Operations

E-Commerce Multi-Channel Hub — marketplace integrations, central order routing, and automated stock synchronization.

Overview

Ecommerce Operations (E-Commerce Multi-Channel Hub) removes the technical and operational burden of running commerce across dozens of storefronts and marketplaces at once. It centralizes storefront connections, marketplace listings, order routing, and inventory/price synchronization in one place.

Storefront Connections

Direct integrations with the storefront platforms merchants already run.

Shopify

Store connection, webhook management, and unified schema mapping.

WooCommerce

WordPress/WooCommerce synchronization via REST API and webhook events.

Wix Stores

Sync your Wix product catalog, orders and customer data in real time.

T-Soft

Turkish ecommerce platform integration with local payment gateways.

PrestaShop

Open-source connector for product, order, and inventory sync.

IKAS

Sync IKAS store catalog, orders and customers in real time.

Odoo

Connect via JSON-RPC — browse models, configure triggers, preview payloads.

Custom API Stores

Configurable REST/GraphQL adapter for custom-built or B2B storefronts.

Marketplace Hub

Manage listings, catalog, and orders across the marketplaces your customers actually shop on.

Trendyol

Manage Trendyol store, catalog and order sync from one place.

Hepsiburada

Hepsiburada marketplace integration and listing management.

Global Marketplaces

Amazon, eBay, and other global marketplace connectors.

Order Routing & Fulfillment

Consolidate and route orders arriving from every connected channel.

1. Order received on any channel

→

2. Central Order Router queues it

→

3. Fulfillment Rules assign warehouse/carrier

→

4. Return & RMA tracked if needed

Screen	Purpose
Central Order Router	Consolidates orders from every channel into one unified queue; select rows and ask the embedded AI Assistant to review stuck orders or group unrouted ones by destination
Fulfillment Rules	Automated routing rules to warehouses and shipping carriers; select rules and ask the AI Assistant to find conflicting, duplicate or incomplete rules
Return & RMA Tracking	Multi-channel returns, exchanges, and dispute management; select returns and ask the AI Assistant to summarize by reason or list the refund backlog

Inventory & Price Sync

Keep stock levels and pricing consistent everywhere the same SKU is sold.

Real-time Stock Engine

Instant cross-channel stock sync to prevent overselling on critical items.

Multi-Channel Pricing

Commission-aware pricing and margin control per marketplace.

Sync Logs & Error Handler

API errors, barcode mismatches and sync history at a glance.

Why this matters

Overselling a single SKU across five marketplaces at once is one of the costliest and most common failure modes in multi-channel retail — the Real-time Stock Engine exists specifically to close that gap.

Frequently Asked Questions

Can I run Shopify and Trendyol side by side?

Yes — Ecommerce Operations is designed for simultaneous multi-channel use; each connected platform's data and logs are tracked independently.

What happens if two channels sell the last unit at the same time?

The Real-time Stock Engine propagates stock decrements the moment an order is confirmed; the Sync Logs & Error Handler surfaces any race-condition conflicts so they can be resolved manually.

Is this module required to use the core Ecommerce screens (Shopify/WooCommerce)?

No — basic Shopify/WooCommerce/Odoo integration ships in the core Ecommerce category. This App Group adds marketplace connectors, central order routing, and multi-channel inventory/price sync on top.