Citizen service requests, code enforcement, FOIA and public records, permit/zoning/licensing review, grant scoring and fund disbursement, and public fleet & infrastructure maintenance — unified into a single Government add-on on TotalApp.
Track multi-agency permit reviews against statutory SLAs, validate field citations before they're issued, and run zoning hearings that hold up on appeal.
Route incoming requests, count down the legal deadline, redact sensitive data under the correct exemption, and publish open datasets to the public portal.
Give every grant applicant an objective, rubric-based score, release fund tranches only once a milestone is verified, and keep every disbursed dollar on a permanent audit trail.
Live telematics and duty-cycle maintenance keep emergency vehicles mission-ready, capital dollars fund the highest-priority infrastructure, and every citizen report gets triaged, de-duplicated and dispatched automatically.
From citizen intake to fund disbursement — every screen a municipality or public agency needs, wired together with shared jurisdictional and fiscal master data.
Before a permit is approved, a citation is issued, a document is released, or a fund is disbursed, a background semantic search runs against the actual governing legislation — and an AI layer synthesizes what it means for the record in front of you.
From a citizen's first call to the final grant audit — TotalApp connects every step of a public-sector operation.
Classify incoming citizen reports, detect geographic duplicates, and auto-assign a work order with a statutory SLA clock.
Track concurrent Zoning/Fire/Environmental/Health approvals against statutory deadlines and flag inter-departmental bottlenecks.
GIS-integrated patrol routes with photo/GPS-backed evidence, validated against code enforcement law before a citation is issued.
Digitally log public records requests, auto-route by legal scope, and count down the statutory response deadline live.
Detect and mask sensitive personal data before release, with an AI-drafted legal justification citing the correct exemption.
Score every application against the same weighted rubric — technical feasibility, financial integrity, social impact.
Release fund tranches only once uploaded proof-of-performance evidence clears the milestone's expected output.
Prioritize ambulance, fire and rescue vehicle maintenance by duty-cycle and mission-readiness, not just mileage.
Rank roads, bridges and public buildings by condition and safety risk against the annual Capital Improvement Plan budget.
"Permit review used to mean chasing five departments by email. Now the SLA clock and the bottleneck alerts do that chasing for us."
"The FOIA countdown and redaction workflow cut our response time in half, and gave legal a defensible exemption trail on every release."
"Milestone-based disbursement stopped a double-funded grant from clearing before it hit the treasury. That alone paid for the rollout."
Citizen services, permits, FOIA, grants and public fleet — one connected Government Operations workspace.