Customer Support

We're here to help

Reach out with any question, bug report, or feedback. Our team responds within one business day.

< 24h
Response Time
97%
Satisfaction Rate
Mon–Fri
Support Hours

 Get in Touch

Contact our team

Fill out the form and we'll get back to you as soon as possible. For urgent issues please mark your request as "Critical".

Email Support

Write to us directly via our contact form below.

Documentation

Browse guides, tutorials and API reference at docs.totalapp.app

Quick Start

New to TotalApp? Follow our Quick Start guide to get up and running in minutes.

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 FAQ

Frequently Asked Questions

How do I reset my password?
Click "Sign in" on the app, then "Forgot password?" and enter your email. A reset link will be sent within a few minutes.
Can I invite team members to my workspace?
Yes, on Standard and higher plans. As a Workspace Admin you can invite members from the Admin Panel → Tenant Management section. See our Pricing page for per-plan member limits.
Is my data backed up?
All data is stored in our data center and backed up on a regular schedule. You can also export your data at any time from within the app.
Which browsers are supported?
TotalApp works best on the latest versions of Chrome, Firefox, Edge, and Safari. Internet Explorer is not supported.
How do I report a security vulnerability?
Please use our contact form with "SECURITY" in the subject line. Do not open a public issue.
Can I use TotalApp on mobile?
Yes, TotalApp is fully responsive and works on phones and tablets through the browser. A dedicated mobile app is on our roadmap.
What's included in the free plan?
The free plan includes access to all core modules for a single workspace. See our Pricing page for full details.
Where can I find the documentation?
Full documentation is available at the Docs portal, including a Quick Start guide and API reference.