Track every service agreement, warranty period, and billing cycle in one place — with automatic 30-day expiry alerts so nothing lapses without warning.
One registry surfaces customer, contract type, value, and expiry status across every active agreement simultaneously — no more digging through spreadsheets.
Instant device warranty lookup by serial number — technicians confirm coverage before starting any repair, so billable work never happens on an in-warranty device.
Every completed field job pushes a billing record here automatically — review labor, parts, and cost, then approve it through a clear Pending → Approved → Invoiced pipeline before it reaches Finance.
From first contract to final invoice — TotalApp keeps every customer agreement, warranty, and billing record in sync.
Full list of every service agreement with customer name, contract type, total value, billing cycle, and status at a glance.
Search the warranty registry instantly by device serial number, with full coverage details returned immediately.
See at a glance whether each contract bills monthly, quarterly, annually, or per incident — aligned with your invoicing schedule.
Maintenance, Support, SLA, Full Service, and Parts Only — accurately reflect the scope of every customer agreement.
Every billing record is reviewed and approved by a manager before it can be submitted for invoicing.
Contracts within 30 days of expiry are automatically flagged, giving your team a clear renewal priority list.
Every billing record ties back to its customer account and originating contract, so costs are always traceable.
A defined status flow — Draft, Active, Expiring Soon, Expired — gives an instant read on the health of your portfolio.
Join service teams using TotalApp to track every agreement, catch renewals early, and get billing approved faster.