FNOL triage, independent adjuster dispatch, repair-estimate approvals and subrogation recovery — unified into a single Insurance add-on on TotalApp.
A single intake screen: log the first notice of loss with mobile photo/video evidence, then score it by risk and auto-validate policy & coverage.
A searchable hub for all active and closed claims, with an AI/rule-based fraud & risk score surfaced before any payout.
Review appraisal line items with a threshold-based approval workflow, then execute the final settlement — deductibles and banking included.
Track subrogation files and counterparty negotiation in one flow, and run salvage auctions and recycled-parts recovery — the biggest cost-recovery lever in claims.
From first notice of loss to final subrogation recovery — TotalApp connects every step of your claims operation.
Log the first notice of loss with mobile photo/video evidence, score by risk and priority, and auto-validate policy and coverage on one screen.
A central repository for every active and closed claim — search, filter and drill into any dossier and its full status history.
An AI/rule-based engine that flags suspicious or fraudulent claims and surfaces risk alerts before any payout.
Map-based adjuster dispatch with the field inspection calendar — filter by specialty and coverage, assign, and track report status.
Appraisal review with a threshold-based approval workflow — parts/labor breakdown, photo compare, escalation and shop auto-approval rules.
Execute final payouts to policyholders or shops with deductible deductions and bank/IBAN verification.
Subrogation files and counterparty negotiation in one flow — fault ratios, demand letters, settlement stages and collected balances.
Salvage-vehicle auctions and recycled/heavy-damage parts tracking — the biggest cost-recovery lever in claims operations.
Cycle time from notice to payment, active claim and subrogation ratios, and adjuster and shop performance scores.
FNOL, adjuster dispatch, estimate approvals, payouts and subrogation in one connected InsurOps workspace.