Quality Control

Catch defects before they reach your customers

Damage inspection, cold-chain monitoring, and automated RMA workflows — all connected in a single quality hub for warehouse operations.

Damage Inspection Cold-Chain Tracking Sensor Alarms RMA & Returns Lot Traceability
Incoming Inspection

Inspect every lot before it hits the shelf

Structured damage checks on incoming goods with per-lot pass/fail/warn verdicts, photographic evidence, and automatic alarm triggering.

  • Visual inspection checklist per product category
  • Pass / Warn / Fail verdict with reason code
  • Lot and batch traceability with barcode scan
  • Automatic quarantine flag on failed lots
Open Quality Control
totalapp.app/warehouse/quality-control
Incoming Inspection 3 Pending
Passed
24
Warning
5
Failed
2
Today
31
LOT-2024-0091 Fresh Tomato 5kg 3.1°C / 62% Pass
LOT-2024-0092 Dairy Milk 1L 4.8°C / 68% Warn
LOT-2024-0093 Frozen Chicken -12°C / 55% Pass
LOT-2024-0094 Orange Juice 2L 7.2°C / 71% Fail
LOT-2024-0095 Yoghurt 500g 3.9°C / 64% Pass
Cold-Chain Monitoring

Real-time sensor alerts before product spoils

Temperature and humidity sensors stream live data to TotalApp. Automatic alarms fire the moment a cold-chain excursion is detected.

  • Live temperature & humidity per storage zone
  • Configurable min/max thresholds per product type
  • 24-hour trend charts with excursion markers
  • Instant alarm notifications to warehouse staff
Open Cold-Chain Monitor
totalapp.app/warehouse/cold-chain
Zone A — Chilled
🌡 3.2°C target 0–4°C
💧 61% humidity OK
Zone B — Frozen
🌡 -18.4°C target -20 to -15°C
💧 52% humidity OK
Zone C — Ambient
🌡 8.7°C ! target 2–6°C
💧 74% humidity HIGH
⚠ TEMP EXCURSION — Zone C
+2.7°C above max since 14:22
+4°C +2°C 0°C -2°C Temperature 24h
RMA & Returns

Turn returns into restocked inventory

Structured Check → Clean → Restock workflow that keeps returned goods moving. CRM integration links every return to its original customer and order.

  • 3-stage kanban: Check → Clean → Restock
  • CRM link to original customer and order
  • Refund, replace, or scrap decision per item
  • Inventory auto-update on restock completion
Open RMA Returns
totalapp.app/warehouse/rma-returns
RMA & Returns 7 Open
Check (3)
RMA-0081
iPhone 14 Pro Case
Defective clasp
RMA-0082
Bluetooth Headset
Wrong item shipped
RMA-0083
USB-C Cable 2m
Not working
Clean (2)
RMA-0078
Laptop Stand Alum.
Surface scratch
RMA-0079
Wireless Mouse
Customer changed mind
Restock (2)
RMA-0075
HDMI Cable 1m
Restocked → A-12
RMA-0076
Keyboard Wired
Restocked → B-07

Full quality & returns coverage

Every quality workflow — from intake inspection to restocked returns — in one connected system.

Damage Inspection

Structured checklist-based inspection for every incoming lot. Pass/Warn/Fail verdict with reason codes and automatic quarantine.

Cold-Chain Tracking

Live temperature and humidity per storage zone. Threshold alerts fire the moment an excursion is detected.

Sensor Alarms

Automatic alarm triggering via temperature and humidity sensors. Instant notifications to warehouse staff and managers.

RMA & Returns

Check → Clean → Restock kanban with CRM link to original order. Auto-update inventory on restock completion.

Lot Traceability

Full lot and batch tracking with barcode scan. Know exactly where every unit came from and where it went.

QC Analytics

Defect rate trends, supplier scorecards, and cold-chain compliance reports — all exportable to Excel.

Stop defects at the dock door

Catch quality issues before they reach customers — and turn returns into restocked inventory faster.

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