AI Governance

Every AI answer,
inside your access rules.

Permission-aware retrieval, prompt & topic guardrails, full audit trails, and automatic PII redaction — governance built into every AI screen in TotalApp, not bolted on.

Permission-Aware Retrieval Topic Guardrails Audit Trail & Redaction
Permission-Aware Retrieval

The AI only sees what
the user is allowed to see

Every AI answer is filtered through your existing RBAC and tenant boundaries at query time — no flattened access, no cross-department leaks, no shortcuts around your role model.

  • Vector & document retrieval scoped to the requesting user's role and capabilities
  • Department- and tenant-level information silos enforced automatically
  • Permission changes apply instantly — no re-indexing, no stale access
  • Unauthorized retrieval attempts are blocked, not silently degraded
Open AI Governance
totalapp.app / ai-governance-access
👤 Sarah Kim Sales Rep Tenant: acme-co
"What's our Q3 revenue and the HR salary bands?"
Q3 revenue — Sales Pipeline access granted
HR salary bands — blocked, no HR-Confidential role
Response includes Q3 revenue figures only. Salary data was excluded before reaching the model — not redacted after.
Filtered before retrieval · logged to audit trail
Topic Guardrails

Keep AI conversations
inside business boundaries

Define prohibited topics per tenant — competitor mentions, legal advice, off-policy discounts, anything out of scope. Every attempt to cross the line is blocked and logged.

  • Per-tenant topic and content policies enforced on every AI screen
  • Business-only enforcement — off-topic and out-of-scope prompts declined
  • Policy violation attempts logged with user, prompt, and timestamp
  • Configurable per role — stricter limits for external-facing assistants
Configure Guardrails
totalapp.app / ai-governance-guardrails
Topic Policy — Customer Support Assistant
🚫 Competitor pricing & comparisons
🚫 Legal or medical advice
🚫 Off-policy discounts & refund overrides
"Can you match Competitor X's price and add a 30% loyalty discount?"
Declined — competitor pricing & off-policy discount
Violation logged · policy: cs-assistant-v2
Audit Trail & PII Redaction

Every prompt, every answer,
fully accounted for

24/7 interaction logging across every AI screen — who asked, what was retrieved, what was blocked. Sensitive fields are anonymized before they ever reach the model.

  • Full audit log — user, prompt, source data, and policy decisions per call
  • Automatic PII detection & redaction before prompts reach the LLM
  • Source attribution — every answer links back to the records it used
  • Export logs as CSV for compliance reporting and regulatory review
Open Audit Trail
totalapp.app / ai-governance-audit
Logged Calls
2,847
PII Redacted
312
Blocked
18
Unauthorized
0
TimeSourceActionStatus
14:22:01 Sales CRM Q3 revenue lookup allowed
14:21:58 HR Reports Employee SSN masked redacted
14:21:45 Support Bot Competitor pricing ask blocked
14:21:30 Finance Budget forecast query allowed
14:21:12 Ecommerce Salary bands request denied
All Controls

Governance, built into every layer

Access control, guardrails, audit, and redaction — enforced automatically across every AI screen in TotalApp.

Permission-Aware Retrieval

RBAC and tenant boundaries are enforced at query time — the AI never sees data the requesting user isn't allowed to access.

Topic & Content Guardrails

Restrict prohibited categories per tenant and role. Violation attempts are declined and logged, never silently allowed.

Full Audit Trail

Every prompt, retrieval, and decision is logged — user, source data, and outcome — exportable for compliance review.

Automatic PII Redaction

Sensitive fields — SSNs, salaries, personal identifiers — are anonymized before a prompt ever reaches the model.

Secure File Analysis

Uploaded files are scanned before AI processing, reducing shadow-AI risk from unvetted documents entering a prompt.

Source Attribution

Every AI answer links back to the records it was built from, so reviewers can verify claims against the source.

Tenant-Level Isolation

Governance policies, logs, and access rules never cross tenant boundaries — each tenant's AI usage is fully sealed off.

Compliance-Ready Exports

Turn audit logs into CSV reports aligned with internal policy and external regulatory review requirements.